A Happier Customer = A Healthier Business

Pre-Pay changes the relationship between a utility and its customers, and the transformation is amazing.

With Pre-Pay, the utility acts as a trusted source of real-time information and customer empowerment. The utility becomes a partner instead of an opponent. Where there used to be consequences there are now options. Power and choice now belong to the customer – it’s literally in their hands.

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Pre-Pay Is Customer Friendly

Pre-Pay gives customers the freedom of choice – and the ability to take control of their consumption.

  • No deposits
  • Lower fees
  • Flexible payment options
  • Reduced Consumption
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Pre-Pay Is Good Business

Pre-Pay frees up precious capital resources, allowing Utilities to focus on providing reliable energy, clean water, and gas to keep homes warm.

  • Eliminates customers write-offs
  • Improved cash-flow
  • Reduced call center costs

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Pre-Pay Is Regulator Friendly

Pre-Pay provides customers with the security and stability of never having to go without.

  • Higher Customer Satisfaction
  • Opt-in participation
  • Low-cost sustainability option
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Video: “Everybody Wins”

– Ronnie Noble of Georgia Power

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