How It Works
Interactive Voice Response
Your interactive system or the PayGo voice response system.
Customer Service Reps
Proven marketing and training programs to train CSRs to rapidly grow your program and retain satisfied customers.
Your portals or PayGo portals. We can integrate to your existing platforms or you can use our CSR and customer portals.
Your mobile solution or the PayGo platform . We can integrate to your existing mobile application or you can use our mobile solution.
Existing Utility System
PayGo integrates either to your ESB or point to point directly to your key business applications required for this full meter to cash solution.
Walk Up Cash
Includes patent pending CheckOut by PayGo solution which enables seamless cash payments at the checkout counter via 200,000 retail locations in the US.
Customer Makes Payment
Customers receive a notification of account status, prompting them to make a payment via a variety of locations and methods.
PayGo Recognizes Payment
Utility systems are updated with account status. Highly configurable communications are sent to the customer through multiple channels.
Utility Activates Customer
Upon receipt of payment, business rules are executed, the relevent utility service is connected, and funds are delivered to the utility.