PayGo congratulates its customer, Consumers Energy, on the recent approval from the Michigan Public Service Commission to allow a pre-pay electric billing program for eligible customers.
Excerpts from the order:
“Residential electric customers who have an advanced metering infrastructure meter, access to one of the company’s accepted electronic communications methods and who are on the standard residential billing rate, will be given the option to participate. Once enrolled, customers will have the ability to visually see their account history, up-to-date metrics on energy usage, and balances; and this will replace the monthly billing process. Customers will select two notification methods to notify them of an existing balance, low balance alerts or pending shut-off. Customers will have the option to receive notifications by phone, email or SMS messaging.
“Enrolled customers will have a variety of options to pay for services through the portal by check, debit, credit or a checkout option, and, after downloading the application, they may pay for electric services at participating retailers (Meijer, Dollar General and Walmart).”
To see the complete order, click here.